bc89 Terms and Conditions

Acceptance of Agreement

By using the bc89 website ("Platform"), you ("User" or "Member") are considered to have fully read, understood, and agreed to these Terms and Conditions ("Terms"). If you disagree with any part of these Terms, please stop using the Platform.

Definitions

• "bc89" refers to the entity operating this online gaming platform.
• "Member" refers to any adult user registered on bc89.
• "Account" refers to a member's personal gaming account.
• "Bet" refers to a financial wager placed on any game or sports event.
• "Bonus" refers to promotional rewards or additional funds provided by bc89.

Changes to Terms

bc89 reserves the right to modify these Terms at any time without prior notice. Continued use of the Platform after any changes means you have accepted the updated Terms. The latest version will always be available on this page.

Registration Information

You must provide accurate, complete, and up-to-date information when registering an account. Providing false or misleading information may result in the account being suspended or permanently closed. If any information changes, you are required to notify bc89 immediately.

Identity Verification (KYC)

bc89 may request identity verification at any time. This may include:

• A copy of your National ID (NID) or passport
• Proof of ownership of your mobile banking account
• Proof of residence (utility bill or bank statement)
• Proof of source of income where required

bc89 reserves the right to hold withdrawals until verification is complete.

Account Security

It is your responsibility to keep your account login details (username and password) confidential. Giving any third party access to your account is strictly prohibited. If you suspect unauthorized access, notify our support team immediately.

Transaction Responsibility

bc89 uses SSL encryption to secure all financial transactions. However, bc89 is not responsible for delays or technical issues caused by mobile banking operators (bKash, Nagad, Rocket). If you experience any issues with a transaction, contact our 24/7 live chat support.

Welcome Bonus

New members receive a 120% bonus on their first deposit, up to ৳8,000. A minimum deposit of ৳200 is required to claim this bonus. The wagering requirement for the bonus is 25x (bonus amount × 25). This means that if you receive a ৳1,000 bonus, you can withdraw after placing ৳25,000 in bets.

General Bonus Terms

• A bonus can only be claimed once (per member, household, or device)
• A bonus cannot be combined with any other offer
• Withdrawing before meeting the wagering requirement will cancel the bonus
• Bonuses must be used within the timeframe set by bc89
• If fraudulent activity is detected, the bonus and any associated winnings will be forfeited
• bc89 reserves the right to modify or cancel any bonus offer at any time

VIP Cashback Program

bc89's VIP program has four tiers, each offering weekly cashback benefits:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

Regular active play can automatically move you up to a higher tier. Cashback is credited to the relevant account every Monday.

Technical Issues

If an ongoing game is disrupted due to a technical error or disconnection, bc89 will attempt to find the best resolution. However, bc89 is not responsible for issues caused by a user's internet connection or device. In such situations, the decision of our support team will be considered final.

Our Commitment

bc89 firmly believes in responsible gaming. Online gaming is a form of entertainment — it should never be seen as a source of income or a way to solve financial problems. We encourage every member to keep their gaming experience within their limits.

Self-Control Tools

• Option to set deposit limits (daily / weekly / monthly)
• Option to request a temporary break or self-exclusion
• Option to permanently close your account
• Option to get support via live chat

For more details on these tools, visit the Responsible Gaming page.

Protection of Minors

bc89 follows a strict verification process to prevent minors from gaming. If there are minors in your household, do not leave your account logged in on your device and keep your login details secure.

Service Availability

bc89 strives to provide uninterrupted service at all times, but temporary disruptions may occur due to technical maintenance, updates, or unforeseen circumstances. bc89 is not liable for any financial compensation in such situations. No guarantee of uninterrupted service quality is given.

Third-Party Responsibility

bc89 is not directly responsible for issues caused by game software providers, payment gateways, or other third parties. However, we will work with the relevant parties to resolve such issues promptly.

Bet Outcomes

bc89 is not responsible for losses incurred through gaming or betting. Every bet outcome is random and no specific result can be guaranteed. The possibility of both winning and losing is always present.

Data Collection and Use

bc89 collects necessary personal information for the purpose of providing its services. Details on how this information is collected, stored, and used can be found on our Privacy Policy page. By using the Platform, you also agree to our Privacy Policy.

Security Measures

We use industry-standard SSL encryption and security technology to protect your information. However, complete security over the internet cannot be guaranteed, and bc89 is not legally liable for any cyberattack or data theft.

Complaints Process

For any dispute or complaint, please first contact us via our 24/7 live chat support or by email. Our support team will review the issue and work to provide a resolution within a reasonable timeframe. Once a complaint is submitted, you will be given a reference number.

Final Decision

In resolving disputes, the decision of the bc89 authority shall be considered final. For all disputes, bc89's logs and records will be used as evidence. To appeal against our decision, you may contact us in writing at [email protected].

Entire Agreement

These terms, our Privacy Policy and Responsible Gaming Policy together form the complete agreement between bc89 and the member. Any prior oral or written discussions or promises are replaced by these terms.