bc89's Privacy Policy
Your personal information matters to us — bc89 always handles your data securely, transparently, and responsibly.
This Privacy Policy ("Policy") is issued on behalf of the bc89 platform ("we", "us", "bc89") and applies to users ("you", "your") of the website https://bc89.cam and its related services ("Services"). This Policy explains how we collect, use, store, disclose, and protect your personal information.
By using our Services, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please stop using our Services.
What Information We Collect
Registration and Account Information
When you create an account on bc89, we collect the following information:
- Full name (as it appears on your national identity card)
- Date of birth (for age verification — only those aged 21 or above may register)
- Email address
- Mobile number
- Residential address
- National ID (NID) or passport number (for identity verification)
Financial and Transaction Information
When you use our payment services (bKash, Nagad, Rocket), we collect:
- Mobile banking number (bKash / Nagad / Rocket)
- Transaction amount and date
- Deposit and withdrawal history
- Wallet balance information
The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳800. We never sell your complete financial information to third parties.
Technical and Usage Information
The following information is collected automatically while you use our Services:
- IP address and device identifier (Device ID)
- Browser type and version
- Operating system information
- Pages visited and time spent
- Referral URL and search terms
- Cookie and session data
- Gaming activity and betting history
How We Use Your Information
Purposes for Using Information
bc89 uses the information collected for the following purposes:
a. Account Management and Verification
Personal information is used to verify your identity and age, keep your account secure, and ensure your access to our Services.
b. Transaction Processing
Financial information is used to process deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are secured with SSL encryption.
c. Customer Support
Our 24/7 live chat support team uses information to resolve your issues. Our support team provides service in Bengali.
d. Responsible Gaming
Information is used to monitor gaming behaviour, identify patterns of problematic gambling, and provide assistance where needed.
e. Legal Compliance
Information is stored and processed to comply with anti-money laundering (AML) requirements, fraud detection, and applicable legal obligations.
f. Service Improvement
Information is used for analytical purposes to improve platform performance, add new features, and enhance the user experience.
Information Disclosure and Sharing
Sharing Information with Third Parties
bc89 never sells or rents your personal information. Information may be shared in the following limited circumstances:
a. Payment Processors
The minimum information necessary to complete transactions via bKash, Nagad, and Rocket is shared with these payment partners.
b. Technology Service Providers
Game software providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming) receive only the information necessary to provide their services. They are contractually bound to uphold our privacy standards.
c. Legal Authorities
Information may be disclosed in accordance with applicable law in response to court orders, government investigations, or legal obligations.
d. Fraud Prevention
Information may be shared with fraud prevention organisations or investigators in the gaming industry to help detect and prevent fraudulent activity.
Cookie and Tracking Technology
Cookie Use and Management
Several types of cookies are used on the bc89 website:
Essential Cookies
These cookies are essential for the core functionality of the website. They remain active to keep you logged in, for security verification, and to save your language preference. They cannot be disabled.
Analytical Cookies
These cookies are used to understand how users interact with our site. The information collected is statistical and does not directly identify any individual.
Functionality Cookies
These cookies are used to remember your preferences (such as game settings and display options).
You can disable cookies through your browser settings, but this may affect some functionality of the site.
Data Security Measures
Security Technology and Practices
bc89 applies industry-standard security measures to protect your privacy:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Data Encryption: Stored sensitive information is kept in an encrypted state.
- Firewall Protection: Advanced firewall systems are active to prevent unauthorised access.
- Two-Factor Authentication: Additional security verification applies when logging into your account.
- Security Audits: System security audits are conducted on a regular basis.
- Staff Training: Our staff receive regular training on data protection.
Data Retention Period
We retain information in accordance with the following policy:
- Account information: for as long as the account is active and for the legally required period after closure.
- Financial transaction records: for the period required by applicable legal obligations.
- Log files and technical information: for a maximum of 12 months.
- Customer support communications: for up to 2 years.
After the specified period, information is securely deleted or anonymised.
Your Rights
Your Rights Regarding Personal Information
As a bc89 user, you have the following rights:
Right to Access Information
You may request a copy of the information we hold about you at any time. We will respond within 30 days of the request.
Right to Correct Information
If any of your information is inaccurate or incomplete, you may request a correction. Some information in your account profile can be updated directly.
Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, we are obligated to retain some information for a specified period due to legal requirements.
Right to Restrict Processing
In special circumstances you may request that the processing of your information be restricted. Submit this type of request through our support team.
Right to Lodge a Complaint
If you have any concerns about our privacy practices, please contact us first. We are committed to resolving your concerns promptly.
Protection of Minors
Collection of Information from Minors is Prohibited
bc89 strictly does not provide services to anyone under the age of 21 and does not collect any information from them. Age verification is mandatory during the registration process.
If we become aware that information from a minor has been collected, we will immediately close that account and delete the relevant information.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Policy Changes and Third Parties
Changes to the Privacy Policy
bc89 reserves the right to change, amend, or update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:
- Displaying a notice on the website
- Sending a notification to your registered email address
- Requesting approval of the updated policy when you log into your account
Continuing to use the Services after a change has been made will be considered as your agreement to the new policy. The "Last Updated" date at the top of this page always indicates the most recent version.
International Data Transfers
Your information may be processed outside Bangladesh through game software providers or technology service partners. In such cases we ensure that:
- Transfers are limited to what is necessary for the provision of services.
- Third parties are contractually bound to comply with data protection obligations.
- Adequate security measures are in place.
Contact Us
Privacy Inquiries
If you have any questions, concerns, or requests about this privacy policy, please contact us. Our support team provides assistance in Bengali 24 hours a day, 7 days a week.
Related Policies
Visit the pages below to learn about the full terms and guidelines of our services: